Outage due to DNS Issue

Incident Report for UpKeep Maintenance Management

Resolved

This incident has been resolved.

Posted Jul 17, 2020 - 16:23 PDT

Update

We are continuing to monitor for any further issues.

Posted Jul 17, 2020 - 14:45 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2020 - 14:40 PDT

Update

We are continuing to investigate this issue.

Posted Jul 17, 2020 - 14:40 PDT

Investigating

We are currently experiencing an outage due to our DNS provider being down. Our team is aware of the issue and investigating.

Posted Jul 17, 2020 - 14:38 PDT

This incident affected: UpKeep iOS Application, UpKeep Web Application, and UpKeep Android Application.